Bagh Privacy Policy

Bagh is committed to safeguarding the personal information of all registered users and site visitors in Bangladesh. The following outlines what data is collected, the purpose behind its collection, and the security measures in place to protect it.

Personal Information Collected

The following categories of personal data may be collected during registration, account use, or service interaction:

• Full legal name
• Date of birth
• Residential address
• Email address and contact number
• Government-issued identification documents
• Financial and payment details
• Device and browser usage data

Purpose of Data Collection

Personal information is collected for the following purposes:

• Verifying user identity and age eligibility
• Processing deposits, withdrawals, and transactions
• Maintaining account security and preventing fraud
• Fulfilling obligations under applicable regulatory frameworks
• Responding to user queries and support requests
• Improving the overall quality of services provided

Security Measures

Bagh employs both technical and organisational safeguards to protect personal data, including:

• Encryption of data during transmission and storage
• Restricted access controls for internal staff
• Regular audits and security assessments
• Secure server infrastructure maintained to industry standards

User Rights

All users retain the following rights in relation to their personal data:

• The right to access personal information held on file
• The right to request correction of inaccurate data
• The right to request deletion of personal data, subject to legal obligations
• The right to withdraw consent for non-essential data processing

All such requests are handled in compliance with applicable data protection laws and regulations in Bangladesh.

Personal data collected through the Bagh platform is used solely for defined, lawful purposes. All processing activities are conducted transparently and in accordance with applicable laws.

Primary Purposes of Data Use

• Account Management: Personal information is used to create, verify, and maintain user accounts in a secure and accurate state.
• Transaction Processing: Financial data is processed to facilitate deposits, withdrawals, and any other monetary transactions carried out through the platform.
• Service Optimisation: Usage data and behavioural information help improve the functionality, performance, and overall quality of services available to users.
• Customer Support: Data on file enables the support team to address queries, resolve disputes, and provide accurate assistance.

Secondary Purposes of Data Use

• Marketing Communications: With the user’s prior consent, collected information may be used to send relevant promotional updates, offers, and service notifications. Users may withdraw this consent at any time.
• Analytics: Aggregated and anonymised data is used for internal analytical purposes to better understand usage patterns and improve the platform.
• Regulatory Compliance: Personal and transactional data may be processed to satisfy obligations imposed by applicable laws, including anti-money laundering requirements and responsible gambling protocols.

All data processing activities are conducted on a lawful basis, including consent, contractual necessity, or compliance with legal obligations. No personal data is sold, rented, or otherwise exploited for commercial gain by third parties.

Users of the Bagh platform have the right to access, review, correct, and update the personal information held in their accounts at any time.

Accessing and Updating Personal Data

Users may review or amend personal information by:

• Logging into their registered account and navigating to the account settings section
• Submitting a formal written request to the designated support team
• Contacting customer support with appropriate identification for verification purposes

Requests to update or correct information are processed in a timely manner. Users may be required to provide supporting documentation to verify the accuracy of any proposed changes.

Data Deletion Requests

Users who wish to have their personal information removed from the platform may submit a deletion request through official support channels. Such requests are reviewed in accordance with applicable legal retention obligations. Certain data may be retained for a prescribed period to comply with regulatory requirements, even after an account closure is initiated.

Security Verification and Consent

By registering an account, users provide their consent for the platform to conduct identity and security verification checks as required. This may include document verification and background screening carried out in accordance with applicable anti-money laundering and Know Your Customer (KYC) obligations.

Payment Data and Third-Party Processors

Payment information submitted during deposit or withdrawal transactions is processed through authorised third-party electronic service providers. These providers operate under strict data security standards and are contractually obligated to protect user financial information. Personal payment data is not stored on the platform’s own servers beyond what is necessary for transaction processing.

The Bagh platform is strictly intended for adult users. Access to all services, including account registration and participation in any online gaming or wagering activities, is limited to individuals who are 18 years of age or older.

Age Restriction Policy

• Registration on the platform is not permitted for individuals under the age of 18.
• Users are required to confirm their age and eligibility during the registration process.
• The platform may request official identification documents to verify a user’s age at any point during the account lifecycle.

Limitations of Age Verification

The platform acknowledges that independent online age verification has inherent limitations. Without the submission of valid supporting documentation, the operator cannot independently confirm the age of every individual who attempts to access the site. Users are reminded of their obligation to provide accurate information during registration.

Parental and Guardian Requests

If a parent or legal guardian believes that a minor has registered an account or submitted personal information without their knowledge or consent, they may contact the support team through official channels. Upon verification, the account will be closed and all associated personal data will be deleted in accordance with the platform’s data retention procedures.

Bagh takes the protection of minors seriously and maintains strict internal procedures to detect and address underage access as promptly as possible.

To deliver the full range of services available on the Bagh platform, personal data may be transferred to and processed in countries other than Bangladesh, including jurisdictions where Bagh operates, maintains affiliates, or works with authorised partners.

Scope of International Transfers

• Personal data may be processed in countries that have different data protection laws than those applicable in Bangladesh.
• Transfers may occur to fulfil contractual obligations, process payments, conduct identity verification, or maintain platform operations.
• All international data transfers are conducted in compliance with applicable legal standards and only to parties that maintain adequate data protection measures.

User Consent

By accessing and using the Bagh platform, users explicitly consent to the potential transfer of their personal information to third-party processors or affiliates located outside Bangladesh, where necessary for service delivery.

Data Confidentiality Standards

All agents, partners, affiliates, and service providers that receive or process personal data on behalf of Bagh are contractually required to:

• Maintain strict confidentiality obligations
• Implement appropriate technical and organisational security measures
• Use personal data only for the purposes specified by Bagh
• Refrain from disclosing personal information to unauthorised parties

Users retain all rights over their personal data, regardless of where that data is processed.

This Legal Disclaimer forms part of the Privacy Policy and establishes a specific legal framework that governs the relationship between Bagh and its users with respect to the collection, processing, and use of personal data.

Application of the Disclaimer

This disclaimer applies in full to any user who:

• Accepts the Privacy Policy upon registration or account creation
• Ratifies the terms through continued use of the platform’s services
• Joins the agreement by any other means of acknowledgement provided on the platform

Effect of the Disclaimer

The disclaimer may modify the scope or application of certain standard norms to reflect the specific operational and regulatory context in which Bagh functions. In doing so, it creates a defined legal regime that:

• Clarifies the allocation of rights and responsibilities between the user and the platform
• Limits liability where explicitly stated and permitted by applicable law
• Establishes enforceable boundaries for data processing activities

User Acknowledgement

By accepting this Privacy Policy, users acknowledge that they have read, understood, and agreed to the terms set out herein, including the provisions of this Legal Disclaimer. Continued use of the platform following any updates to this document constitutes acceptance of the revised terms.

The Bagh platform uses cookies to enhance site performance, support analytical functions, and deliver a more consistent experience to users.

What Cookies Are

Cookies are small text files placed on a user’s device by a website during a browsing session. These files store limited information that the website can retrieve during subsequent visits. Cookies do not contain executable code and cannot access other files stored on a device.

How Cookies Are Used

The platform uses cookies for the following purposes:

• Statistical Analysis: Cookies help track aggregate usage data, including the number of visitors, pages viewed, and session duration, to support informed operational decisions.
• Behavioural Analysis: Cookies record browsing patterns on the platform to identify how users navigate and interact with available features and content.
• Personalisation: Cookies store user preferences, such as language settings and display options, to provide a more consistent and relevant experience on return visits.
• Performance Optimisation: Cookies support the technical functioning of the website by reducing load times, maintaining session integrity, and improving overall responsiveness.

Cookie Storage Period

Cookies placed on a user’s device through interaction with the Bagh platform are stored for a period of one year from the date of placement, unless removed by the user prior to that date.

Managing Cookies

Users may choose to disable or delete cookies at any time through their browser settings. Disabling certain cookies may affect the availability or functionality of specific features on the platform.

The use of any services offered on the Bagh platform constitutes full and unconditional acceptance of this Privacy Policy in its entirety.

Conditions of Acceptance

• Access to any part of the platform, including account registration, login, or participation in any available services, is conditional upon the user having read and accepted the terms of this document.
• Users who do not agree with any provision of this Privacy Policy are advised to discontinue use of the platform immediately.

Policy Versioning

• The current version of this Privacy Policy supersedes all previous versions of any similar document issued by Bagh.
• In the event of any inconsistency between the current version and any prior version, the current version shall take precedence in all respects.

Policy Updates

Bagh reserves the right to amend or update this Privacy Policy at any time. Users will be notified of material changes through appropriate communication channels, such as email notification or a prominent notice on the platform. Continued use of the platform following the publication of any updated version of this document constitutes acceptance of those changes.

Bagh may share personal data with third parties in defined circumstances and strictly in accordance with this Privacy Policy and applicable laws.

Grounds for Sharing Personal Data

Personal information may be disclosed to third parties for the following reasons:

• Dispute Resolution: Data may be transferred to relevant parties or authorities where necessary to investigate, mediate, or resolve disputes arising from the use of the platform.
• Contractual Obligations: Sharing may occur where required to fulfil agreements with service providers, payment processors, or other authorised partners involved in the delivery of platform services.
• Regulatory Compliance: Disclosure may be required by law, court order, or at the request of a competent regulatory authority.

Identification of Third Parties

• Where practicable, third parties that receive personal data are identified on the platform.
• In cases where a specific third party is not listed, Bagh will disclose the purpose and the volume of data being shared prior to or at the time of the transfer.

User Consent

By submitting personal information through the platform, users provide their explicit consent for that information to be transferred to authorised third parties in the circumstances described above. All third parties receiving personal data are required to handle it in accordance with applicable data protection standards and the terms of this policy.

Personal data is never sold to third parties for independent commercial use.

The Bagh platform may contain links to external websites operated by third parties. These links are provided for reference or convenience purposes only.

Scope of Responsibility

• Bagh does not exercise control over the content, privacy practices, or data collection methods of any external website accessed through links on this platform.
• The inclusion of a link to an external site does not constitute an endorsement of that site’s privacy policy or data handling practices.
• Bagh accepts no liability for any personal information collected, stored, or processed by third-party websites that users choose to visit.

User Responsibility

Users are strongly advised to:

• Review the privacy policy of any external website before submitting personal information on that site.
• Exercise caution when providing personal details on platforms outside the Bagh environment.
• Be aware that data protection standards on third-party sites may differ from those observed on this platform.

This Privacy Policy applies solely to the collection and processing of personal data within the Bagh platform and does not extend to any external online resource.